Warranty Information

iFlow Fitness equipment is warranted against defects in material and workmanship while owned by the “original purchaser” as defined below.

“Original purchaser” is defined as that party or entity which purchases iFlow Fitness Equipment from the authorized iFlow website as shown by the original iFlow Sales receipt.

iFlow Fitness warrants its products to be free from defects in materials and workmanship (normal wear and tear, fading and nicks are excepted), for six weeks from the date of purchase, except as provided below under the limited warranty.

The exceptions or exclusions to this warranty are as follows:

  1. Any warranty claim that is submitted after the limited warranty period or without proper proof of purchase will not be honored.
  2. This warranty shall not apply to iFlow products, which have been subjected to misuse, neglect, alteration, modification, or attachments, either caused by the original purchaser, shipping, storage, accident, fire, flood, or acts of God.

In the event of a defect in material or workmanship covered by this warranty, iFlow Fitness will repair or replace, at its discretion, without charge, warranted products in a reasonable period of time. iFlow Fitness reserves the right to require the damaged equipment to be returned to iFlow Fitness upon request. Normal usage, wear and tear, fading and nicks, will be considered normal characteristics and not construed as defects. iFlow Fitness does not warrant against any damage or malfunction caused by misuse of the product, such as use in outdoor extreme weather (such as snow, rain or ice). The purchaser is cautioned that iFlow tubing is not cut resistant and can be easily damaged if not used in a safe manner.

For claims or questions concerning this warranty, please contact iFlow Fitness customer service department at info@iflowfitness.com. Be prepared to provide your name, address, and daytime phone number, the purchase order number of the product, and the date of purchase. iFlow Fitness requires that the original sales receipt be submitted with all requests to confirm that you are the original purchaser according to our written warranty.

This warranty gives you specific rights, and you may also have other rights, which vary from country to country.

Frequently Asked Questions

iFlow Fitness is a program with depth for all fitness levels. If you have a question, it may have been asked before: View FAQ’s